SEU - Georgian National University

Georgian National University SEU announces a vacancy for the position of Call Center Operator

Workplace: Tbilisi, Tsinandali Str. N9

Work schedule: full-time

Main duties:

• Answering of incoming calls (providing consultation to students and interested persons and if necessary, redirecting them to the relevant Office;
• Making of outgoing calls and provision of information to students, academic personnel and other interested persons;
• Revealing of problematic issues and timely provision of information to the relevant Office;
• Answering of the incoming messages of the social networks of the University;
• Fulfilment of other tasks given by the direct supervisor.

Qualification requirements:

• Education -  Bachelor’s/equivalent academic degree;
• Field of education – education management, business administration or related fields;
• Work experience – 1 year (experience of working at university is preferable);
• Computer programs - MS Office; 
• Languages - English - B2; 
   

Personal skills:

• Skill of fluent verbal communication;
• Skill of conflict management;
• Skill of orientation on details;
• Skill of effective time management;
• Skill of collection of information;
• Skill of information/data analysis;
• Skill of working in a busy environment.
   

Selection stages:

• CV selection; 
• Individual interview.
  
  

Interested persons should send their CV through March 19, 2023 at the following e-mail: [email protected] Please, indicate the title of the position in the Subject Line, otherwise your candidate will not be considered.