Department
Announcement Date
10 February, 2023
Deadline
19 March, 2023
Georgian National University SEU announces a vacancy for the position of Call Center Operator
Workplace: Tbilisi, Tsinandali Str. N9
Work schedule: full-time
Main duties:
- Answering of incoming calls (providing consultation to students and interested persons and if necessary, redirecting them to the relevant Office;
- Making of outgoing calls and provision of information to students, academic personnel and other interested persons;
- Revealing of problematic issues and timely provision of information to the relevant Office;
- Answering of the incoming messages of the social networks of the University;
- Fulfilment of other tasks given by the direct supervisor.
Qualification requirements:
- Education - Bachelor’s/equivalent academic degree;
- Field of education – education management, business administration or related fields;
- Work experience – 1 year (experience of working at university is preferable);
- Computer programs - MS Office;
- Languages - English - B2;
Personal skills:
- Skill of fluent verbal communication;
- Skill of conflict management;
- Skill of orientation on details;
- Skill of effective time management;
- Skill of collection of information;
- Skill of information/data analysis;
- Skill of working in a busy environment.
Selection stages:
- CV selection;
- Individual interview.
Interested persons should send their CV through March 19, 2023 at the following e-mail: [email protected] Please, indicate the title of the position in the Subject Line, otherwise your candidate will not be considered.