სეუ - საქართველოს ეროვნული უნივერსიტეტი

Human Resource Recruitment Agency is seeking to recruit a suitable individual for the position of Customer Service Specialist. 

The hired person will be assigned to an international company in the service field.

 
Main Duties and Responsibilities:

• Assist customers with their request via Chat, E-mail, Social Media (make the outbound call if needed)
• Manage ongoing orders
• Provide clear information to the customer
• Put clear notes into the system
• Take ownership of the case
   

Education &Professional Experience:

• Higher education
• Training in customer service will be considered an advantage
• Experience in Customer service and working with the database will be considered an advantage
• Good PC skills are a must
  
  

Other Requirements:

• Fluency in Georgian, Good knowledge of Russian and English (or fluent in one of this language)
• Fast and problem solving
• Proactive
• Ownership and high sense of responsibility
• Flexible, as we are working in shifts (including night shifts)
  
  

How to Apply / Additional Information

If you feel you have the required skills and experience to fulfil this role please send your CV to the following e-mail address: [email protected]

Only Short Listed candidates will be contacted.